Kensa Unveils New 8 Year Warranty Offering
- Homes
- 1 min read
Kensa has launched a major update to its warranty offering for all 
What is a Ground Source Heat Pump?Ground Source Heat Pumpsground source heat pumps sold after 1st February 2026, introducing clearer terms, longer coverage, and parts‑and‑labour contribution as standard.
With more manufacturers offering comprehensive warranties that include parts and labour, Kensa’s new warranty ensures customers receive clearer protection throughout the lifecycle of their heat pump.
A simpler, stronger warranty
From February 2026, Kensa heat pump customers can choose the level of cover that best suits their installation and long-term needs:
- Free 1-year out-the-box warranty: Cover starts from shipment.
- Free 4-year standard warranty: Cover starts from commissioning, with simple registration required within 30 days of commissioning.
- 8-year extended warranty: Available for £480 (more if cascaded) when purchased at point of sale, offering long-term reassurance. Cover starts from commissioning, with simple registration required within 30 days commissioning.
These warranties apply to UK installations carried out by a 
For installersInstallersKensa‑approved, MCS‑certified, or otherwise competent installers.
Sales Director, David Billingsley, said:
Our new warranty is designed to give customers greater clarity, better protection, and confidence. Our heat pumps are built to last, but when faults do happen, it's vital that our product warranty mirrors Kensa’s hard-earned reputation for quality customer and technical support.
Offering this warranty is also a timely investment in our network of partner installers; we’re delighted to help them offer a more comprehensive proposition toFor Your HomeHomeshomeowners.
Full terms, conditions and eligibility requirements can be found in our technical docs and on our 
Heat Pumps Directheat pump page.
