Major Kensa social housing retrofit project scoops Business Green award

Kensa’s multi-award-winning retrofit project for Thurrock Council, which saw Networked Heat Pumps installed in Chadwell St Mary's, Thurrock CouncilCase Study

273 high-rise social housing flats, bagged another accolade by securing the Business Green Renewable Energy Project of the Year at the 2024 Business Green awards in London,

Part-funded by Wave 1 of the Government’s Social Housing Decarbonisation Fund (SHDF) currently in operation as the Warm Homes: Social Housing FundFunding

Warm Homes: Social Housing Fund, the flagship project, delivered by Kensa and Thurrock Council, saw ageing electric storage heaters across three tower blocks in Thurrock, Essex, replaced with highly efficient, low-carbon networked ground source heat pumps

Networked Heat PumpsThis is the master Kensa term encompassing the "Ground Source Heat Pumps" and "Thermal Energy Network" that together make up "Networked Heat Pumps". Networked H...Show more

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Since completion, the project has lowered residents’ energy bills by as much as 66%, lifting many out of fuel poverty and enabling them to heat their homes properly. Replacing electric storage heaters, which cost some residents thousands of pounds a year to run, with Kensa’s compact ShoeboxProduct

Shoebox heat pumps is also expected to reduce carbon emissions by 70%.

Networked Heat Pumps consist of ground source heat pumps installed in individual properties, whether flats, terraced streets, or new-build homes, connected to a shared network of underground pipework. This provides each property with low-cost, renewable heating, hot water, and cooling.

Installing this solution in 273 Thurrock flats set a blueprint for using SHDF funding to replace inefficient heating in social housing with Networked Heat Pumps. From creating new green local jobs to providing the Council with a long-lasting renewable heating system, the project delivered multiple benefits across the community.

With £1.2bn available through the Warm Homes: Social Housing Fund this year social housing providers can apply for funding to make energy efficiency improvements in their properties, including replacing inefficient heating systems.

• Read the full project case study Chadwell St Mary's, Thurrock CouncilCase Study
  here.

Speaking about the heating system, Thurrock resident Diane Barr said:

The heat pump is much warmer, and the hot water is so fast compared to the old system. Plus it’s so cheap – I pay around £21 a week, and that’s with doing the washing, using the tumble-drier and dehumidifier. With the storage heaters, it cost around £70 a week, and I only used to have the heating on in three rooms, and the hot water ran out pretty quickly, so we couldn’t have a shower.

After receiving the award, Ieman Barmaki, Sustainability Director at Kensa, said:

It’s brilliant for this project to receive the Business Green Renewable Energy Project of the Year award. We’re incredibly proud of this installation; it’s made a huge improvement to people’s lives, it’s lowered energy bills and given residents a heating system they can afford to use.

Networked heat pumps present an ideal solution to decarbonise complex properties like high-rise tower blocks. We’ve delivered this renewable heating system to over 1,700 high-rise social housing flats, giving long-lasting benefits for the housing providers, the residents, the community and the environment.