Resident information

Your social housing home

Our Networked heat pump solution offers reliable, low-carbon heating. Each home has an easy-to-use ground source heat pump that gives you independence over your energy usage and heating bills. Take a look at our most frequently asked questions below.

Ground Source Heat Pump

FAQs

Social Housing Residents

Your social housing home

FAQs

FAQs

Get a quote for your project

Social housing

Housing developments

Public & commercial

For your home

Thanks for your message!

Your social housing home

FAQs

Will the ground source heat pump be inside or outside the home?

How long will the ground source heat pump last?

Who is Kensa and how long have they been installing ground source heat pumps?

How much does a ground source heat pump cost to run?

Are ground source heat pump systems easy to use?

What is a ground source heat pump?

What is a borehole?

Does a ground source heat pump produce any carbon emissions?

What are the benefits of a ground source heat pump system?

How will a ground source heat pump provide heating and hot water?

How does a ground source heat pump work?

FAQs

Will it be hard to use? What about people who aren’t tech-savvy?

We already upgraded from storage heaters to gas. Why change again?

What about the environmental cost of installing it?

Are there any bacterial risks with the hot water?

Are there fire or chemical risks with the new system?

Will drilling damage the ground or building?

I’m on a tight budget. Will this make my flat colder?

Does replacing communal heating with individual systems make sense?

Is this actually a green, sustainable solution?

Will my flat still be warm enough, especially in winter?

Who can I speak to about the installation if I have any questions?

Is electricity more expensive than gas?

Get a quote for your project

Social housing

Housing developments

Public & commercial

For your home